Although the vast majority of our patients are delighted with their care, treatment and results, if you wish to make a complaint you can do so to us directly. Please call or message us in the first instance.

​

A copy of our complaints, compliments and concerns information leaflet can be accessed here: 

 

If your complaint is not dealt with to your satisfaction you may ask for a copy our official complaints policy. 

​

If you have further concerns and wish to raise an official concern or complaint with our Scottish Government Regulators, Healthcare Improvement Scotland. You can do so using the contact details below

​

​

​

​

​

​

​

​

 

 

 

 

Healthcare Improvement Scotland

Independent Healthcare Team

Gyle Square | 1 South Gyle Crescent | Edinburgh | EH12 9EB

T: 0131 623 4342

E: hcis.clinicregulation@nhs.net